What's Included as Standard
- Pre-inspection of carpet type, fibre, and soiling level
- Pre-vacuuming to remove loose dry soil and debris
- Pre-treatment of high-traffic areas and visible staining
- Hot water extraction (steam cleaning) or dry cleaning method, selected to suit your carpet
- Deodourising treatment to neutralise odours
- Post-clean grooming to restore pile direction
- Final walkthrough and inspection with the customer
What Is Not Included
- Furniture removal — we work around furniture where possible; heavy items are the customer's responsibility
- Permanent stain removal — some stains may be irreversible depending on age, type, and carpet dye stability
- Structural repairs, re-stretching, or re-fitting of carpets
- Cleaning of carpets with active mould or pest infestations — a specialist contractor would be required first
Our Carpet Cleaning Process
We follow a consistent, professional eight-step process on every job. This ensures nothing is missed, the correct products and methods are used, and you receive a result you are genuinely satisfied with.
Step 1 — Free Assessment and Quote
We discuss your requirements by phone or in person, assess the size, fibre type, and condition of your carpets, and provide a clear, honest quote with no hidden charges. Call 07700 170870 or use our contact page.
Step 2 — Pre-Inspection on Arrival
Our technician inspects each area in detail, identifies problem zones, stain types, and any areas requiring special attention before any cleaning begins.
Step 3 — Pre-Vacuuming
Thorough dry vacuuming removes loose soil, dust, and debris from the carpet surface and pile — a critical step that improves the effectiveness of the wet clean.
Step 4 — Pre-Treatment and Spot Treatment
Appropriate pre-treatment solutions are applied to high-traffic lanes, stained areas, and soiled patches. These are allowed to dwell to break down soiling before extraction.
Step 5 — Deep Cleaning
We apply the most suitable cleaning method — typically hot water extraction — using professional-grade equipment that injects a controlled amount of hot water and cleaning solution deep into the pile, then extracts it along with dissolved dirt, allergens, and bacteria.
Step 6 — Deodourising
A deodourising treatment is applied to leave your carpets smelling clean and fresh, particularly beneficial in homes with pets or heavy footfall.
Step 7 — Pile Grooming and Drying Advice
The carpet pile is groomed to restore its natural direction and appearance. We advise you on drying times and ventilation to ensure the best result and minimise disruption.
Step 8 — Final Inspection
We carry out a final walkthrough with you to ensure you are completely satisfied before we leave.
Carpet Cleaning Pricing in Leicester
How Our Pricing Works
We do not publish fixed prices online because every carpet job is different. The cost of your clean is calculated based on a straightforward set of factors — there are no surprise charges on the day.
Factors That Affect the Price
- Size of the area — total square footage or number of rooms
- Carpet type and fibre — wool, synthetic, berber, and other specialist fibres may require different methods and products
- Level of soiling — lightly soiled carpets require less time and product than heavily soiled or neglected ones
- Number and severity of stains — individual stain pre-treatment adds time and specialist product use
- Accessibility — stairs, landings, and awkward spaces are priced accordingly
- Additional treatments — deodourising, fabric protection, or sanitising treatments
Get Your Free Quote
For a clear, honest price with no obligation, call us on 07700 170870 or get in touch via our contact page. We are available Monday to Sunday, 8am–10pm.
What to Expect — Honest Advice Before You Book
Drying Times
Hot water extraction leaves carpets slightly damp. Most carpets are dry within 2–6 hours depending on fibre type, pile depth, room temperature, and ventilation. We recommend keeping foot traffic to a minimum during this period.
Stain Removal — Setting Realistic Expectations
Professional cleaning removes the vast majority of everyday stains. However, some stains — including certain bleach marks, permanent dyes, old set-in stains, or damage caused by previous DIY cleaning attempts — may be permanent. We will always advise you honestly during the pre-inspection rather than make promises we cannot keep.
Carpet Condition and Age
Cleaning can significantly improve the appearance of older or worn carpets, but it cannot reverse physical wear, flattened pile in high-traffic areas, or fading caused by sunlight or age. We will flag any such areas during our assessment.
Furniture and Preparation
We ask that small items of furniture, ornaments, and breakables are moved prior to our arrival. We work around larger furniture where possible and use protective tabs or blocks where needed.
Why Choose Leicester Upholstery and Sofa Cleaners?
Established and Experienced
We have been providing professional cleaning services across Leicester since 28th January 2019, building a reputation for reliable, high-quality results and straightforward, honest service.
Fully Insured
We carry full public liability insurance, giving you complete peace of mind when we work in your home or business premises.
Available When You Need Us
We are open Monday to Sunday, 8am–10pm — including bank holidays — so you can book at a time that genuinely suits your schedule.
Honest, Transparent Pricing
No hidden fees, no upselling on the doorstep. You receive a clear quote before any work begins, and that is the price you pay.
Tailored to Your Carpet
We do not apply a one-size-fits-all approach. The cleaning method, products, and dwell times are all selected based on your specific carpet type and condition.
Local to Leicester
As a Leicester-based business, we understand the local area and take pride in serving our community. We also cover surrounding areas including Loughborough, Hinckley, Coalville, Market Harborough, and Melton Mowbray. If you also need upholstery or sofa cleaning, visit our upholstery and sofa cleaning page for full details of those services.
Frequently Asked Questions
How long does carpet cleaning take?
How long will my carpets take to dry?
Do I need to vacuum before you arrive?
Can you remove pet stains and odours?
Ready to Book Your Carpet Clean in Leicester?
Call Leicester Upholstery and Sofa Cleaners today on 07700 170870 for a free, no-obligation quote. We are available Monday to Sunday, 8am–10pm, and will work around your schedule to get your carpets looking and smelling their best.
Get a Free Quote