Our Rug Cleaning Process — Step by Step

Every rug we clean goes through a structured, methodical process. We don't cut corners — and we don't use a one-size-fits-all approach. Here's exactly how we work.

Step 1 — Initial Assessment
We inspect your rug before we begin. We identify the fibre type (wool, silk, synthetic, natural), construction method, and any areas of concern such as staining, colour bleeding risk, or delicate embellishments.

Step 2 — Pre-Treatment
Stains and heavily soiled areas are pre-treated with appropriate, rug-safe solutions. We always test in a discreet area first to check for colourfastness.

Step 3 — Deep Cleaning
We select the most appropriate cleaning method for your rug — typically hot water extraction for robust rugs, or low-moisture/dry cleaning for delicate or antique pieces. This removes embedded dirt, allergens, and bacteria from deep within the fibres.

Step 4 — Stain Treatment
Any remaining stains are given targeted treatment using specialist products suited to the stain type and rug material.

Step 5 — Deodourising
A professional deodourising treatment is applied to neutralise odours at the source rather than simply masking them.

Step 6 — Drying & Finishing
We ensure excess moisture is extracted thoroughly to reduce drying time. The pile is groomed where appropriate, and a final inspection is carried out before we consider the job complete.

This same careful approach underpins everything we do — from our carpet cleaning to our upholstery cleaning services.

Rug Cleaning Pricing in Leicester — What Affects the Cost?

Our Pricing Approach

We don't publish fixed prices online because every rug is different. We provide honest, transparent quotes based on the specific details of your rug and cleaning requirements — with no hidden charges. Call us on 07700 170870 for a free, no-obligation quote.

Factors That Influence the Price

We'll always explain our pricing clearly before any work begins, so there are no surprises on the day.

  • Size of the rug — larger rugs require more time, product, and equipment
  • Fibre type — wool, silk, and natural fibres require more specialist care than synthetic rugs
  • Level of soiling — heavily soiled or stained rugs require additional pre-treatment time
  • Construction type — hand-knotted, tufted, flatweave, and shaggy rugs each have different cleaning requirements
  • Number of rugs — multiple rugs cleaned in one visit may attract a combined rate
  • Any add-on treatments — such as moth treatment or specialist stain protection

Honest Expectations & Limitations

What We Can Realistically Achieve

Professional rug cleaning delivers outstanding results in the vast majority of cases. Most everyday soiling, pet hair, dust, and general odours respond extremely well to our cleaning process. Many stains that appear permanent can be significantly reduced or fully removed.

Where Limitations Apply

Old or set stains — stains that have been present for a long time or have been treated with over-the-counter products may be partially or fully permanent.

Bleach or chemical damage — this causes permanent colour loss and cannot be reversed by cleaning.

Dye bleeding — some rugs, particularly older or hand-dyed pieces, carry a risk of colour run; we always test first and will advise you honestly before proceeding.

Structural issues — cleaning cannot repair worn, frayed, or damaged fibres.

Shrinkage risk — certain natural fibre rugs carry a shrinkage risk with wet cleaning; we will always advise the safest method for your specific rug.

We believe in being upfront with our customers. If we don't think we can improve your rug, we'll tell you before we start — no charge, no pressure.

Why Choose Leicester Upholstery and Sofa Cleaners for Rug Cleaning?

Experience You Can Trust Since 2019
Founded in January 2019, Leicester Upholstery and Sofa Cleaners has spent over six years building a reputation for honest, high-quality cleaning across Leicestershire. We're not a national franchise — we're a local business that genuinely cares about the results we deliver.

Specialists in Fabric and Fibre Care
Our expertise isn't limited to sofas. We understand how different fibres, dyes, and rug constructions behave under cleaning — and we apply that knowledge to every job we take on. Whether it's a mattress clean or a hand-knotted Persian rug, we treat every item with the same level of care.

Flexible Availability — 7 Days a Week
We're available Monday to Sunday, 8am to 10pm, making it easy to book around your schedule — including evenings and weekends.

Fully Insured for Your Peace of Mind
We carry full public liability insurance, so you can have complete confidence when inviting us into your home.

Serving Leicester and Beyond
Based in Leicester, we also serve customers in Loughborough, Hinckley, Coalville, Market Harborough, and Melton Mowbray. If you're unsure whether we cover your area, just give us a call.

No-Pressure, Honest Advice
We'll always give you an honest assessment of what's achievable. If a rug isn't suitable for cleaning or the results are unlikely to justify the cost, we'll tell you — because we'd rather earn your trust than your money.

Ready to Refresh Your Rug? Get a Free Quote Today.

Whether you have a single rug that needs a freshen up or several that are overdue a deep clean, Leicester Upholstery and Sofa Cleaners is here to help. We're available seven days a week, 8am to 10pm, and we'll always give you a straight, honest quote before any work begins. Call us now on 07700 170870 — we'd love to hear from you.

Get a Free Quote